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Posted on March 27, 2020 by Peter Donaldson

With whole populations confined to their homes in the UK and around the globe, we’re in times for which there’s no frame of reference. Shops are closed and businesses curbed to the bare minimum of activity. And yet it’s in these straitened circumstances that it’s become apparent just how vital the removals industry is to the health and prosperity of the people. We’re not just about moving people from one place to another; we’re part of of an intricate chain that has to stay in motion, or else catastrophe can occur. We often help people who are in the grip of immense personal challenges (e.g. Parkinson’s sufferers) and whose move will have an enhancing effect on their comfort and health.

Today, we helped a couple. They had booked the retrieval of their storage containers since they were due to move house. But because, in accordance with current government guidelines, this was regarded as non-essential work, we called them to arrange a later date. Minutes later, the wife placed a highly distressed call to us: she, a front-line NHS worker, and her husband, a police officer, couldn’t afford to postpone. They were due to move to a new property and had to have their storage items in order to complete the move. In a horrendous display of coronavirus profiteering, their current landlord had told them that if they stayed so much as a day longer in their old flat, they would be hit with a £500 charge. This fee, on top of their removals and storage retrieval expenses, would bankrupt them. Despite the importance of their work, neither is highly paid. Sudden bankruptcy would almost certainly have removed them from the workforce while they sorted out their impending penury.

We snapped to action, preparing an emergency team and getting straight to work. Within two hours, our emergency response meant the couple had their belongings and their move could go ahead. Two people whose work is vital to the fight against coronavirus were able to get on with life and, more importantly, get back to keeping us all safe.